The Team Member Experience
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Manager - Front of the House & Drive Thru Operations
Full Time • North Haven
Responsive recruiter
Role Summary
Work within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A North Haven is successful in the following areas:
- Front of House Operations
- Leadership and People Development of Front of House Team
- Vision and Service Model compliance throughout all areas of oversight.
General Responsibilities:
- Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
- Maintain vision alignment with the Operator and the leadership team
- Ensure stewardship systems are taking place throughout the restaurant
- Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
- Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary.
- Oversee speed of service and completion of goals.
- Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.
- Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.
Skills:
- Strategic thinker, Goal-oriented, Tech-savvy
- Great communicator both in handling difficult situations and a diverse team.
- Mature, dependable and results-oriented
- Ability to work in a team environment
- Very detailed oriented & keenly observant
- Professional marketing or communications experience
- Maintains a number of business and professional community contacts
- Self-starter, creative and flexible
- Good business sense, achiever
- Strong project/time management skills
- Proven history of consistently performing at a high level
- Unquestionable integrity and represents Chick-fil-A well
- Passionate about building relationships with clients
- Servant spirit with strong sense of stewardship
Specific Experience:
- Required: High School Diploma or equivalent
- Required: Strong analytical and problem solving skills
Preferred qualifications:
- Bachelor's degree or above, preferably in a business or hospitality
- Experience as a leader food service operations
- Years of Experience: 2
- This person must be skilled in time management.
- This person must be self-directed and highly organized.
- This person must master all knowledge and skills of every position in the Restaurant.
Compensation: $20.00 - $25.00 per hour
Our founder, Truett Cathy, always said, “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities we serve.” While we are a nationwide quick-service restaurant, here at Chick-fil-A North Haven, we care, first and foremost, for the guests we serve and the people on our team. We strive to serve our guests with professionalism, kindness, and authenticity. Our team comprises diverse individuals who desire to serve those around them regardless of their position. If you are looking for a place to learn new skills and grow as a leader, this is the place for you!
(if you already have a resume on Indeed)
Or apply here.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Opportunity for Advancement
There is always room for growth. We offer several advancement opportunities no matter what position you're originally hired for.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
Free Food & Employee Discount
Our employees receive a free meal while they are on shift and a discount for meals while they aren't on shift.
Dave Ramsey Financial Wellness Program
Free subscription to Smart Dollar, which is a Dave Ramsey financial wellness program. Following 7 baby steps, team members can learn how to get out of debt, save for the future, and retire with confidence.
Tuition-free Education
Partnership with Point University offers individuals an opportunity to pursue higher education tuition-free. Through this collaboration, aspiring students can now access quality education and unlock their potential without the burden of tuition costs.