Role Summary
Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
Benefits
Free food
Free college program
Scholarship opportunities
Leadership Development Opportunities
Sick time
401(k)
Flexible scheduling
General Responsibilities
- Read, understand, and comply with all parts of the Team Member Handbook
- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
- Execute FIFO (First In, First Out) model is being followed.
- Protect the customer experience by ensuring packaging, food presentation, and quality are top-level.
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude, and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the certification process and look for opportunities to be cross-trained.
- Be responsible for filling your shift if you are not able to work.
- Ensure your appearance is in compliance with the Handbook
- Be a team player
- Display good stewardship and a sense of ownership for the business
Requirements
- Available to work until 11 pm at least three nights a week
- Understand the expectations of Chick-fil-A customer service standards and operational excellence.
Skills
- Outgoing and fun
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to team’s needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Able to lift 40 - 60 pounds on a consistent basis
Our founder, Truett Cathy, always said, “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities we serve.” While we are a nationwide quick-service restaurant, here at Chick-fil-A North Haven, we care, first and foremost, for the guests we serve and the people on our team. We strive to serve our guests with professionalism, kindness, and authenticity. Our team comprises diverse individuals who desire to serve those around them regardless of their position. If you are looking for a place to learn new skills and grow as a leader, this is the place for you!